Melissa has worked with diverse adults, military personnel and veterans, and families in the government, non-profit, private, healthcare, and higher education sectors. She has assisted individuals and families affected by grief and loss, trauma, phase-of-life changes, and other biopsychosocial experiences. She has designed, implemented, and facilitated online, mixed mode, and face-to-face learning modules and psychoeducational materials for federal and non-profit agencies, corporations, and community organizations. Melissa has also used chat platforms, virtual tools, and mobile apps to teach and assist social work students, helping professionals, and diverse client populations. She has assisted not-for-profit organizations with expanding their local, regional, and national continuing education accreditations, and she has helped review the certification of sexual assault coordinators and victim advocates who serve military personnel around the world. Melissa has a strong interest in attending to the needs of minorities, women/those who identify as women, the LGBTQ+ community, and first-generation / non-traditional college students. She is dedicated to meeting students’ needs in and outside of the virtual classroom.